Accessible Services
Broadway Grand Rapids is committed to providing people with disabilities access to Broadway performances in Grand Rapids. Should you have questions or need accommodations that are not listed below, please give us a call at (616) 235-6285 Monday through Friday from 9 AM – 4:30 PM or send a message via our contact page for assistance. Requests can also be made to the DeVos Place ADA Coordinator at (616) 742-6600
American Sign Language Interpretation
American Sign Language (ASL) interpretation is available throughout the season. Many of our Broadway shows have an interpreted performance prescheduled. A full list of performances are below.
If you need ASL interpretation at a performance that is not listed, please contact Broadway Grand Rapids at least two (2) weeks in advance of the performance. This will allow us to secure interpreters. Interpretation services are not guaranteed for every event; however, we will make every effort to accommodate each request with appropriate advance notice.
Moulin Rouge! The Musical Saturday, January 25, 2025
Clue Saturday, March 8, 2025
The Neil Diamond Musical – A Beautiful NoiseSaturday, April 5, 2025
Pretty WomanSaturday, May 3, 2025
HAMILTON Saturday, July 26, 2025
Open Captioning
Open Captioning (OC) is a service for people with hearing loss that uses a text display to provide a simultaneous translation of dialogue and lyrics during a live performance, as well as a description of any sound effects on stage. Many of our Broadway shows have an Open Caption performance prescheduled. A full list of performances are below.
Moulin Rouge! The Musical Saturday, January 26, 2025
Clue Saturday, March 9, 2025
The Neil Diamond Musical – A Beautiful NoiseSaturday, April 6, 2025
Pretty WomanSaturday, May 4, 2025
HAMILTON Saturday, July 27, 2025
Audio Description
Audio Description (AD) services are available throughout the season. Actions on the stage(along with visual elements such as settings, facial expressions, costumes, and scene changes)are described live by a qualified describer and transmitted to a small device used by the guest to hear. Many of our Broadway shows have an Audio Described performance prescheduled. A full list of performances are below.
Moulin Rouge! The Musical Saturday, January 26, 2025
Clue Saturday, March 9, 2025
The Neil Diamond Musical – A Beautiful NoiseSaturday, April 6, 2025
Pretty WomanSaturday, May 4, 2025
HAMILTON Saturday, July 27, 2025
Telecoil / Hearing Loop
The Tele-coil Hearing Loop system in place allows hearing aids to serve as wireless loudspeakers, delivering clear, sharp, customized sound right inside the ear. An induction loop system transmits magnetic energy to telecoil-equipped hearing aids through a wire that surrounds the audience. Patrons simply flip a switch on their T-coil equipped hearing aid and the sound is transmitted directly into their ears.
Accessibility at DeVos Performance Hall
DeVos Performance Hall is fully compliant with the American with Disabilities Act. Information on accessibility can be found here. DeVos Performance Hall provides a full range of accommodations for guests with ADA requests to ensure their safety, comfort and enjoyment of our events and facilities.
Guests needing accommodations or services not listed or prescheduled should make such a request at least two (2) weeks prior to the date of the event to the DeVos Place ADA Coordinator at (616) 742-6600.
Get captions on your phone with GalaPro!
• Choose "Grand Rapids" for the location in the top left.
• Select your show.
• Choose your preferred service, such as closed captioning or audio description.
• Click "Start. "
Prepare your phone for theatre mode.
Follow these steps after you take your seat.
• Connect to the GalaPro wifi network
Password: galapro1
• Return to GalaPro app.
• To adjust font size and brightness, use settings on the top left side of the screen..
Airplane mode is on, so there will be no phone calls and a black screen with red or gray font ensures there are no bright lights to disturb anyone.
