Health and Safety Protocols

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Broadway Grand Rapids

Accessible Services

 

Broadway Grand Rapids is committed to providing people with disabilities access to Broadway performances in Grand Rapids. Should you have questions or need accommodations that are not listed below, please give us a call at (616) 235-6285 Monday through Friday from 9 AM – 4:30 PM or send a message via our contact page for assistance. Requests can also be made to the DeVos Place ADA Coordinator at (616) 742-6600

 

American Sign Language Interpretation
American Sign Language (ASL) interpretation is available throughout the season. Many of our Broadway shows have an interpreted performance prescheduled. A full list of performances are below.

If you need ASL interpretation at a performance that is not listed, please contact Broadway Grand Rapids at least two (2) weeks in advance of the performance. This will allow us to secure interpreters. Interpretation services are not guaranteed for every event; however, we will make every effort to accommodate each request with appropriate advance notice.

Come From AwaySaturday, November 12, 2022 – 2:00pm
SixSaturday, January 14, 2022 – 2:00pm
My Fair LadySaturday, April 15, 2022 – 2:00pm
HadestownSaturday, May 13, 2023 – 2:00pm
Disney’s FrozenSaturday, July 15, 2023 – 2:00pm

 

Open Captioning
Open Captioning (OC) is a service for people with hearing loss that uses a text display to provide a simultaneous translation of dialogue and lyrics during a live performance, as well as a description of any sound effects on stage. Many of our Broadway shows have an Open Caption performance prescheduled. A full list of performances are below.

Come From AwaySunday, November 13, 2023 – 1:00pm
SixSunday, January 15, 2023 – 1:00pm
My Fair LadySunday, April 16, 2023 – 1:00pm
HadestownSunday, May 14, 2023 – 1:00pm
Disney’s FrozenSunday, July, 16, 2023 – 1:00pm

 

Audio Description
Audio Description (AD) services are available throughout the season. Actions on the stage(along with visual elements such as settings, facial expressions, costumes, and scene changes)are described live by a qualified describer and transmitted to a small device used by the guest to hear. Many of our Broadway shows have an Audio Described performance prescheduled. A full list of performances are below.

Come From AwaySunday, November 13, 2023 – 1:00pm
SixSunday, January 15, 2023 – 1:00pm
My Fair LadySunday, April 16, 2023 – 1:00pm
HadestownSunday, May 14, 2023 – 1:00pm
Disney’s FrozenSunday, July, 16, 2023 – 1:00pm

 

Telecoil / Hearing Loop
The Tele-coil Hearing Loop system in place allows hearing aids to serve as wireless loudspeakers, delivering clear, sharp, customized sound right inside the ear. An induction loop system transmits magnetic energy to telecoil-equipped hearing aids through a wire that surrounds the audience. Patrons simply flip a switch on their T-coil equipped hearing aid and the sound is transmitted directly into their ears.

 

Accessibility at DeVos Performance Hall
DeVos Performance Hall is fully compliant with the American with Disabilities Act. Information on accessibility can be found here. DeVos Performance Hall provides a full range of accommodations for guests with ADA requests to ensure their safety, comfort and enjoyment of our events and facilities.

Guests needing accommodations or services not listed or prescheduled should make such a request at least two (2) weeks prior to the date of the event to the DeVos Place ADA Coordinator at (616) 742-6600.

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