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Broadway Grand Rapids

THE 2020–2021 SEASON

New season ticket packages are now available!

A season subscription not only creates lasting memories but has numerous benefits. You can secure prime theater seats and renew those seats year after year. You receive the maximum discount available on tickets and get discounted parking and exclusive offers on fine dining located near DeVos Performance Hall.

Subscriber Benefits

  • UPDATED! No-Fee Payment Plan: Break up the cost of your subscription payment into equal monthly installments automatically charged to your credit card. Beginning this season, there is no additional fee to participate!

  • Flexibility: Easily exchange* your tickets into another performance of the same show with no additional fee should a conflict arise.

  • Priority Access: Subscribers get first access to purchase tickets to Special Event MANNHEIM STEAMROLLER CHRISTMAS!**

  • NEW! Online Ticket Management: Subscribers will be able to manage their tickets online with Account Manager, including the ability to download mobile tickets, exchange seats, purchase additional tickets, and transfer tickets. Subscribers will be notified via email when these benefits are available.

  • NEW! Online Upgrades: Each season after the renewal period has ended, renewed subscribers will have the ability to change their seating location or performance day/time online for the upcoming season.

  • NEW! Mobile Ticketing: Starting with the 2020–2021 season, subscribers will have the option to select mobile tickets, putting your tickets on your smartphone. Mobile tickets are the safest and most convenient way to manage your tickets!

  • Free Lost Ticket Replacement: Misplace your printed tickets? We will reissue them at no cost.

  • Dining Discounts & Parking Privileges: Be rewarded with special perks downtown. Subscribers receive coupons for nearby restaurants and exclusive parking discounts per show at the Monroe/Lyon Ellis Parking ramp.

  • Renewable Seats: Your same subscription seat locations can be renewed year after year, securing your prime seats for seasons to come.

  • NEW! Optional Easy Renewal Program: When renewing or purchasing a subscription, you have the option to join Season Ticket Automatic Renewal (STAR) to have your subscription automatically renewed every year – starting with the 2021–2022 season. There is no risk in joining. We offer a full money-back guarantee prior to the applicable season subscription renewal deadline.

Subscription Package Policies

Please note the following:

  • The deadline for 2019-2020 season subscribers to renew their seats for the 2020-2021 season was Friday, May 15, 2020
  •  We use email as our primary method of communication for information related to your subscription, such as upcoming performances, accessing your subscriber benefits, customer service and more! To ensure these emails make it to your inbox so you never miss an update, please add BroadwayGrandRapidsService@broadwayacrossamerica.com to your address book or safe senders list. Please be sure the email on your account is correct and current.
  • Purchase of subscriber additional tickets to package shows will not be available immediately. Information will be sent to the email address on file at a later date.

How to Subscribe

  • Online
    Account Manager
  • By Phone
    Subscriber Hotline: 1-866-928-7469 (Mon – Fri, 9AM – 5PM)

Due to COVID-19, the Broadway Grand Rapids local team has limited office hours. Staff will be available at 616-235-6285 (Mon-Fri, 10AM-2PM) for phone or email questions or concerns. 

2020-2021 Season Line-Up

Subscribers who renewed for the 2020-2021 season had the option to choose a 5-show package or add WICKED to create a 6-show package.

New 2020-2021 subscribers will enjoy a 6-show package, including WICKED; 6-show package pricing starts at $271.


Plus, subscribers have priority access** to our one night only Special Event in 2021! 


WICKED’s subscription performances are noted on the event page

Saturday matinees are American Sign Language interpreted. Sunday matinees feature open captioning. 

Devos Performance Hall

Season Seating Map

*Subject to availability. The difference must be paid when exchanging into a higher priced seating location or performance. Some restrictions apply. Please note: ticket exchanges for WICKED must be completed no later than 72 hours prior to your performance. Ticket limits, subscriber ticket exchanges and access to additional tickets will be restricted for DEAR EVAN HANSEN (more information to follow).

**You must renew or purchase a subscription before you can purchase tickets for Special Events. Seats will be sold on a first-come, first-served basis. The ticket limit for Special Events is eight (8) per account, name, billing address or credit card. Any tickets purchased over the limit will be cancelled without notice.

Full refund must be requested on or before the applicable subscription renewal deadline.

PACKAGE TOTAL - The Package Total printed above includes the following non-refundable fees. The price of each subscription seat reflects the face value of your tickets, as well as $25 in processing fees, facility fees (described below), applicable taxes, and, if applicable, the Select subscription fee noted below. Facility fees total $12.50 per seat for 5-show subscriptions and $15 per seat for 6-show subscriptions. 

§Select subscriptions (Orchestra A 14-31, B 14-35, C 13-38, D 10-41, E 10-41, F 10-40, G 10-41, H 10-40, J 10-41, K 10-40, L 10-41, M 10-40, N 10-4; Mezzanine A 7-38, B 7-39, C 7-41; Boxes 1-5; Dress Circle A & B 5-13; ADA/WC Box 6 & Dress Circle A & B 1-4) include a $60 fee for each seat purchased. Select subscribers receive priority access to premium seat locations available only to these subscribers prior to tickets being placed on sale to the general public. In addition, Select subscriptions with 2 or more seats will be listed in the program. 

Any requests for adjustments to the season subscription standard benefits or show offerings must be completed by the season subscription renewal deadline Friday, May 15, 2020 and are limited to one request per subscription account per season. After the renewal deadline only the benefits associated with the package will be offered.

Prices, shows, dates, schedules, venues and artists are subject to change without notice. Depending on production requirements, seating may occasionally become available in the orchestra pit without notice. All sales are final. No Refunds. Season Subscriptions and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions.